Terms of Service
Last Updated: June 2026
By accessing this website, contacting DC Locksmith Pros, requesting services, or scheduling an appointment, you agree to the following Terms of Service.
Locksmith Services
DC Locksmith Pros provides residential, commercial, automotive, lockout, lock repair, lock replacement, lock rekeying, security upgrade, and related locksmith services throughout Washington, DC.
Service availability may vary based on technician availability, location, weather conditions, traffic conditions, and other circumstances beyond our control.
Estimates
Any estimates provided by phone, text message, email, website, or online forms are preliminary estimates only.
Final pricing may vary depending on the specific lock, hardware, vehicle, property condition, complexity of work, additional labor required, or additional services requested on-site.
Customer Responsibilities
Customers agree to:
Provide accurate contact information
Provide accurate service location information
Demonstrate ownership, authorization, or lawful access to the property, vehicle, or lock being serviced
Maintain a safe work environment
DC Locksmith Pros reserves the right to refuse service when ownership or authorization cannot be reasonably verified.
Payments
Payment is due upon completion of services unless otherwise agreed in writing.
We may accept various payment methods including cash, credit cards, debit cards, and electronic payments.
Refund Policy
Due to the nature of locksmith services, labor, travel, diagnostic work, completed services, special-order parts, custom-cut keys, programmed keys, and installed hardware, all sales are final.
Once services have been rendered, work has been performed, materials have been installed, keys have been cut, or programming has been completed, no refunds will be provided.
Any concerns regarding service quality must be reported promptly so we may review and attempt to resolve the issue.
Appointment Cancellations
Customers should provide reasonable notice if an appointment needs to be cancelled or rescheduled.
Failure to provide notice may result in service charges where permitted by law.
Limitation of Liability
DC Locksmith Pros shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our services, website, or communications.
Our total liability shall not exceed the amount paid for the specific service provided.
Website Use
Users agree not to misuse this website, attempt unauthorized access, distribute malicious software, or interfere with website operations.
SMS Communications
By providing your phone number and opting in, you agree to receive text messages from DC Locksmith Pros related to appointments, service updates, customer support, and requested services.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Consent is not a condition of purchase.
Changes To Terms
DC Locksmith Pros reserves the right to modify these Terms of Service at any time. Updates will be posted on this page.
Contact Information
DC Locksmith Pros
Washington, DC
Phone: [PHONE NUMBER]
Email: [EMAIL ADDRESS]
