Privacy Policy
Last Updated: June 2026
DC Locksmith Pros ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website, contacting our business, or requesting locksmith services.
Information We Collect
We may collect information including:
Name
Phone Number
Email Address
Service Address
Billing Information
Information submitted through website forms
Information provided during phone calls, text messages, emails, or service requests
We may also collect technical information such as IP address, browser type, device information, and website usage data.
How We Use Your Information
We use your information to:
Respond to inquiries
Schedule appointments
Provide locksmith services
Process payments
Send appointment reminders
Send service updates
Improve customer experience
Communicate regarding requested services
Maintain business records
SMS Communications
By providing your phone number and opting in through our website, forms, or other communication methods, you consent to receive text messages from DC Locksmith Pros regarding:
Appointment confirmations
Appointment reminders
Service updates
Customer support communications
Follow-up communications related to requested services
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.
Consent to receive text messages is not a condition of purchase.
Information Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, scheduling, and payment processing, is permitted only as necessary to provide services.
All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable safeguards designed to protect your personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies & Analytics
Our website may use cookies, analytics tools, and similar technologies to improve website performance and user experience.
Third-Party Services
We may utilize third-party platforms for:
Scheduling
Payment processing
CRM management
Customer communications
Analytics
These providers maintain their own privacy practices.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
DC Locksmith Pros
Washington, DC
Phone: [PHONE NUMBER]
Email: [EMAIL ADDRESS]
